In order to improve your business with technology, you need to know which technology to use. And the acronyms in telecom may make it feel confusing. Some common terms explained, below:
Voice over Internet Protocol (VoIP)
This technology transmits voice calls via the Internet. No longer are you required to use copper wires, a plain old telephone service, or a tin can and string. VoIP solutions can help decrease costs, while providing newer and better features.
Software Defined Wide Area Network (SD-WAN)
By creating a single management portal, SD-WAN gives clients more control over their networked data and its delivery. Priority for applications can be user-defined and security protocols can be designed and deployed remotely. SD-WAN simplifies the network for the organization to make it more powerful and beneficial.
Unified Communications (UC)
Solutions that allow end users to communicate via multiple methods is vital. This is where UC solutions deliver their ROI. The ability to contact individuals on multiple platforms, regardless of location, improves the effectiveness of your team.
Customer Relationship Management (CRM)
Knowing who your current and potential customers are is essential to any business. CRMs consolidate contact information, customer history, and data analysis to help retain business relationships and drive future sales.
Software as a Service (SaaS)
Lower capital and operating expenses are the goal of any organization and using SaaS solutions help achieve that goal. Solutions range from web-based mail clients, such as Google Mail and Yahoo Mail, to complex deployments like Microsoft Office 365. By moving management and delivery of these software services to a cloud-based architecture, organizations can re-allocate funds to higher priority efforts.
Virtual Personal Network (VPN)
With network security being a major concern for all, being able to secure the path which information travels, is critical. VPN tunnels create secure pathways from the end user to the organization’s site, where more secure policies can be applied. This ensures that all data is delivered only to its intended recipients.
If you have questions about any of the solutions mentioned above and would like to learn more, please don’t hesitate to contact us. We are here to teach each other.